{"id":1088,"date":"2021-03-23T14:38:21","date_gmt":"2021-03-23T14:38:21","guid":{"rendered":"http:\/\/stagging.key2ip.com\/?page_id=1088"},"modified":"2022-10-12T18:31:57","modified_gmt":"2022-10-12T18:31:57","slug":"contact-center","status":"publish","type":"page","link":"https:\/\/key2ip.com\/contact-center\/","title":{"rendered":"Contact Center"},"content":{"rendered":"<body>\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1088\" class=\"elementor elementor-1088\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3b1149f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3b1149f\" data-element_type=\"section\" data-settings='{\"background_background\":\"classic\"}'>\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8111bdb\" data-id=\"8111bdb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1ca234b\" data-id=\"1ca234b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4beb663 elementor-position-left elementor-vertical-align-middle elementor-widget elementor-widget-image-box\" data-id=\"4beb663\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"74\" height=\"74\" src=\"https:\/\/i0.wp.com\/key2ip.com\/wp-content\/uploads\/2021\/03\/cc_header_icon.png?fit=74%2C74&amp;ssl=1\" class=\"attachment-full size-full wp-image-1093\" alt=\"\" loading=\"lazy\"><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Contact Center<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1cb2d04 elementor-widget elementor-widget-text-editor\" data-id=\"1cb2d04\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-size: 22px;\">With Key2IP Contact Center, you can differentiate from the competition where it matters most \u2013 the customer experience.<\/p><ul><li>Customizable call flows and exceptional QA features help ensure more efficient interactions<\/li><li>Voice, chat, and e-mail queues combine into a single omni-channel experience<\/li><li>Real-time customer insights speed agent-customer interactions<\/li><li>Dynamic notifications extend reach while respecting audience preferences<\/li><li>Deep historical reporting helps drive improved future interactions<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a61324 elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"0a61324\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#quote\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">REQUEST A QUOTE<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d3a03c7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d3a03c7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1db3476\" data-id=\"1db3476\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4bc5005 elementor-widget elementor-widget-heading\" data-id=\"4bc5005\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Key Features of Contact Center\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0aaf6d2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0aaf6d2\" data-element_type=\"section\" id=\"quote\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6626942\" data-id=\"6626942\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9142a7f elementor-widget elementor-widget-image\" data-id=\"9142a7f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1214\" height=\"859\" src=\"https:\/\/i0.wp.com\/key2ip.com\/wp-content\/uploads\/2021\/03\/cc_tablet%404x.png?fit=1214%2C859&amp;ssl=1\" class=\"attachment-full size-full wp-image-1107\" alt=\"\" loading=\"lazy\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e80671c elementor-widget elementor-widget-text-editor\" data-id=\"e80671c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>What is Interactive Voice Response (IVR)?<\/h5><p>Helps customers with more straight-forward concerns (e.g. checking an account balance or paying a bill) self-serve without using up the time of a live agent. Key2IP\u2019s Easy-IVR helps you design IVRs in as little as five minutes, with step-by-step guidance.<\/p><h5>Omni-Channel Routing<br>Route incoming<\/h5><p>customer interactions to an agent with the optimal combination of idle time and appropriate skills, while also factoring in customer priority.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-5ce3ac8\" data-id=\"5ce3ac8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-31bfb7c elementor-widget elementor-widget-text-editor\" data-id=\"31bfb7c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>Agent Scheduling and Quality Assurance<\/h5><p>Provides your front-line employees with the tools to evaluate and improve agent performance and ensure that agent staffing is sufficient to handle peak volume.<\/p><h5>Dynamic Notifications<\/h5><p>Allows you to send outbound voice, SMS and email notifications so you can contact your customers using their preferred method of communication.<\/p><h5>Contact Center Analytics and Reporting<\/h5><p>Real-time dashboards monitor live activity. Custom and pre-defined reports track agent performance and queue activity metrics for strategic decision-making.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-28a5788\" data-id=\"28a5788\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-01e7902 elementor-widget elementor-widget-html\" data-id=\"01e7902\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script src=\"https:\/\/key2ip.freshsales.io\/web_forms\/3d0d0cd171aa1d1254e6af05235fceb27c410fc0523eb9ef91f43c63c2141602\/form.js\" crossorigin=\"anonymous\" id=\"fs_3d0d0cd171aa1d1254e6af05235fceb27c410fc0523eb9ef91f43c63c2141602\"><\/script> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fba07ad elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fba07ad\" data-element_type=\"section\" data-settings='{\"background_background\":\"classic\"}'>\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c7906e9\" data-id=\"c7906e9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e195c1b elementor-widget elementor-widget-text-editor\" data-id=\"e195c1b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 style=\"text-align: center;\">Why choose a CCaaS solution?<\/h4><p>Today\u2019s contact centers are under pressure to contribute significantly to top-line revenue and bottom-line profit. That, along with the demand to deliver a winning customer experience strategy, can make contact center implementation a daunting task. To help our customers ensure that their contact center fully realizes all of its goals,\u00a0<span style=\"color: #62646a; font-family: Macan, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; background-color: #ffffff;\">Key2IP<\/span>\u00a0offers a leading Contact Center Software as a Service solution (CCaaS) combining the most robust suite of features with carrier-grade reliability and world-class deployment and support services.<\/p><p>Unlike traditional on-premises systems,\u00a0<span style=\"color: #62646a; font-family: Macan, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; background-color: #ffffff;\">Key2IP<\/span>\u2019s Contact Center can be up and running within days, not months. Plus, you\u2019ll always have the latest, most advanced contact center tools and technology at your fingertips. With no need for bulky on-site equipment, and with our Cloud Concierge\u2122 experts with you every step of the way, your transition to the cloud is seamless.<\/p><p>Provide a best-in-class customer experience with a contact center solution that gives you superior reliability, along with easier adoption and faster, more accurate resolve times:<\/p><ul><li>Support multi-site contact centers and remote agents<\/li><li>Centralize management from one portal, accessible anywhere, any time<\/li><li>Keep an eye on service levels, and analyze team performance by queue, team, or agent with real-time dashboards and historical reports<\/li><li>Easily manage customizable agent skillsets and statuses<\/li><li>Centralize the handling of web chat, email, and SMS in a single application with our omnichannel capabilities<\/li><li>Enhance audience engagement with outbound dialing and advanced outreach campaign capabilities<\/li><li>Send out post-call surveys to measure satisfaction<\/li><li>Quickly and easily integrate with CRM and WFM systems<\/li><li>And much more\u2026<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d86b242 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d86b242\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cd1cf43\" data-id=\"cd1cf43\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-88f6f73 elementor-widget elementor-widget-heading\" data-id=\"88f6f73\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A Worry-Free Experience\u2122 for Contact Center\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3b192e9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3b192e9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-588579e\" data-id=\"588579e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2824f83 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"2824f83\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"151\" height=\"151\" src=\"https:\/\/i0.wp.com\/key2ip.com\/wp-content\/uploads\/2021\/03\/wfe-icon-security.png?fit=151%2C151&amp;ssl=1\" class=\"attachment-full size-full wp-image-1004\" alt=\"\" loading=\"lazy\"><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Security<\/h3><p class=\"elementor-image-box-description\">Your data is private and protected in our secure, SOC 2-audited cloud.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-e3a300e\" data-id=\"e3a300e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-145b635 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"145b635\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"151\" height=\"151\" src=\"https:\/\/i0.wp.com\/key2ip.com\/wp-content\/uploads\/2021\/03\/wfe-icon-reliability.png?fit=151%2C151&amp;ssl=1\" class=\"attachment-full size-full wp-image-1011\" alt=\"\" loading=\"lazy\"><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Reliability<\/h3><p class=\"elementor-image-box-description\">Every Key2IP service offers a 99.999% uptime Service Level Agreement.\n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-eb02ee2\" data-id=\"eb02ee2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ce966cf elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"ce966cf\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"151\" height=\"151\" src=\"https:\/\/i0.wp.com\/key2ip.com\/wp-content\/uploads\/2021\/03\/wfe-icon-support.png?fit=151%2C151&amp;ssl=1\" class=\"attachment-full size-full wp-image-1012\" alt=\"\" loading=\"lazy\"><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Support<\/h3><p class=\"elementor-image-box-description\">If you have questions, we're here to answer them 24\/7.\n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-5cc8c79\" data-id=\"5cc8c79\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a1d4832 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"a1d4832\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"151\" height=\"151\" src=\"https:\/\/i0.wp.com\/key2ip.com\/wp-content\/uploads\/2021\/03\/wfe-icon-compliance.png?fit=151%2C151&amp;ssl=1\" class=\"attachment-full size-full wp-image-1013\" alt=\"\" loading=\"lazy\"><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Compliance<\/h3><p class=\"elementor-image-box-description\">Key2IP services help you maintain regulatory compliance.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-b4f4a4c\" data-id=\"b4f4a4c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ffad570 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"ffad570\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"151\" height=\"151\" src=\"https:\/\/i0.wp.com\/key2ip.com\/wp-content\/uploads\/2021\/03\/wfe-icon-onboarding.png?fit=151%2C151&amp;ssl=1\" class=\"attachment-full size-full wp-image-1014\" alt=\"\" loading=\"lazy\"><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Onboarding<\/h3><p class=\"elementor-image-box-description\">Our Cloud Concierge\u2122 experts help you move into the cloud with no data loss.\n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c321aec elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c321aec\" data-element_type=\"section\" data-settings='{\"background_background\":\"classic\"}'>\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-94bd55e\" data-id=\"94bd55e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-537f074 elementor-widget elementor-widget-heading\" data-id=\"537f074\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Top Contact Center resources\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a4c9623 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a4c9623\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-custom\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-2a78f4a\" data-id=\"2a78f4a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-faaa13e elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"faaa13e\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"#\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"PRODUCT INFO\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-bookmark\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"#\">\n\t\t\t\t\t\t\tPRODUCT INFO\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tDatasheet: Contact Center Elite\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7148c9f elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"7148c9f\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/dynamic.ziftsolutions.com\/intermedia.ziftsolutions.com\/8a9983c88341b06801834307020273e6.pdf\" target=\"_blank\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"441\" height=\"288\" src=\"https:\/\/i0.wp.com\/key2ip.com\/wp-content\/uploads\/2021\/03\/unite_direct_resource.png?fit=441%2C288&amp;ssl=1\" class=\"attachment-full size-full wp-image-1036\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/i0.wp.com\/key2ip.com\/wp-content\/uploads\/2021\/03\/unite_direct_resource.png?w=441&amp;ssl=1 441w, https:\/\/i0.wp.com\/key2ip.com\/wp-content\/uploads\/2021\/03\/unite_direct_resource.png?resize=300%2C196&amp;ssl=1 300w\" sizes=\"auto, (max-width: 441px) 100vw, 441px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/dynamic.ziftsolutions.com\/intermedia.ziftsolutions.com\/8a9983c88341b06801834307020273e6.pdf\" target=\"_blank\">READ DATA SHEET<\/a><\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-ba17824\" data-id=\"ba17824\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f8edef6 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"f8edef6\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"#\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"PRODUCT INFO\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-bookmark\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"#\">\n\t\t\t\t\t\t\tPRODUCT INFO\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tDatasheet: Contact Center Pro\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc1ef3f elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"bc1ef3f\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/dynamic.ziftsolutions.com\/intermedia.ziftsolutions.com\/8a9983c88341b0680183430948c97506.pdf\" target=\"_blank\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"441\" height=\"288\" src=\"https:\/\/i0.wp.com\/key2ip.com\/wp-content\/uploads\/2021\/03\/unite_direct_resource.png?fit=441%2C288&amp;ssl=1\" class=\"attachment-full size-full wp-image-1036\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/i0.wp.com\/key2ip.com\/wp-content\/uploads\/2021\/03\/unite_direct_resource.png?w=441&amp;ssl=1 441w, https:\/\/i0.wp.com\/key2ip.com\/wp-content\/uploads\/2021\/03\/unite_direct_resource.png?resize=300%2C196&amp;ssl=1 300w\" sizes=\"auto, (max-width: 441px) 100vw, 441px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/dynamic.ziftsolutions.com\/intermedia.ziftsolutions.com\/8a9983c88341b0680183430948c97506.pdf\" target=\"_blank\">READ DATA SHEET<\/a><\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-73fddd2\" data-id=\"73fddd2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8a61824 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"8a61824\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"#\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"PRODUCT INFO\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-bookmark\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"#\">\n\t\t\t\t\t\t\tPRODUCT INFO\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tDatasheet: Contact Center Express\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b946f08 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"b946f08\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/dynamic.ziftsolutions.com\/intermedia.ziftsolutions.com\/8a9983b47af6ba8f017af97d1ecf35c2.pdf\" target=\"_blank\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"441\" height=\"288\" src=\"https:\/\/i0.wp.com\/key2ip.com\/wp-content\/uploads\/2021\/03\/unite_direct_resource.png?fit=441%2C288&amp;ssl=1\" class=\"attachment-full size-full wp-image-1036\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/i0.wp.com\/key2ip.com\/wp-content\/uploads\/2021\/03\/unite_direct_resource.png?w=441&amp;ssl=1 441w, https:\/\/i0.wp.com\/key2ip.com\/wp-content\/uploads\/2021\/03\/unite_direct_resource.png?resize=300%2C196&amp;ssl=1 300w\" sizes=\"auto, (max-width: 441px) 100vw, 441px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/dynamic.ziftsolutions.com\/intermedia.ziftsolutions.com\/8a9983b47af6ba8f017af97d1ecf35c2.pdf\" target=\"_blank\">READ DATA SHEET<\/a><\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-7a4c56e\" data-id=\"7a4c56e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bea0b0a elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"bea0b0a\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"#\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"PRODUCT INFO\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-bookmark\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"#\">\n\t\t\t\t\t\t\tPRODUCT INFO\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tDatasheet: Contact Center Feature List\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73a1176 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"73a1176\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/dynamic.ziftsolutions.com\/intermedia.ziftsolutions.com\/8a9983c88341b06801834330bc6b7d06.pdf\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"441\" height=\"288\" src=\"https:\/\/i0.wp.com\/key2ip.com\/wp-content\/uploads\/2021\/03\/unite_direct_resource.png?fit=441%2C288&amp;ssl=1\" class=\"attachment-full size-full wp-image-1036\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/i0.wp.com\/key2ip.com\/wp-content\/uploads\/2021\/03\/unite_direct_resource.png?w=441&amp;ssl=1 441w, https:\/\/i0.wp.com\/key2ip.com\/wp-content\/uploads\/2021\/03\/unite_direct_resource.png?resize=300%2C196&amp;ssl=1 300w\" sizes=\"auto, (max-width: 441px) 100vw, 441px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/dynamic.ziftsolutions.com\/intermedia.ziftsolutions.com\/8a9983c88341b06801834330bc6b7d06.pdf\">READ DATA SHEET<\/a><\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e03ae07 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e03ae07\" data-element_type=\"section\" data-settings='{\"background_background\":\"classic\"}'>\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bfca4c2\" data-id=\"bfca4c2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-42334d9 elementor-widget elementor-widget-heading\" data-id=\"42334d9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Speak with one of our experts about your cloud needs<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db9606c elementor-align-center elementor-widget elementor-widget-button\" data-id=\"db9606c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/contact\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CONTACT US<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/body>","protected":false},"excerpt":{"rendered":"<p>Contact Center With Key2IP Contact Center, you can differentiate from the competition where it matters most \u2013 the customer experience. Customizable call flows and exceptional QA features help ensure more efficient interactions Voice, chat, and e-mail queues combine into a single omni-channel experience Real-time customer insights speed agent-customer interactions Dynamic notifications extend reach while respecting [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1088","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/key2ip.com\/wp-json\/wp\/v2\/pages\/1088","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/key2ip.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/key2ip.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/key2ip.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/key2ip.com\/wp-json\/wp\/v2\/comments?post=1088"}],"version-history":[{"count":76,"href":"https:\/\/key2ip.com\/wp-json\/wp\/v2\/pages\/1088\/revisions"}],"predecessor-version":[{"id":2006,"href":"https:\/\/key2ip.com\/wp-json\/wp\/v2\/pages\/1088\/revisions\/2006"}],"wp:attachment":[{"href":"https:\/\/key2ip.com\/wp-json\/wp\/v2\/media?parent=1088"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}